Ticket Policies

Please note that A Red Orchid Theatre is a ticketless box office. Our Box Office is open Monday through Friday from 12 pm – 5 pm and one hour before every performance. Contact the Box Office via phone (312) 943-8722 or purchase tickets online here.

REFUND & EXCHANGE POLICY

All ticket sales are final and non-refundable. If you’re looking to have more flexibility when booking tickets, we recommend purchasing one of our Flashpass subscriptions. Learn more about becoming a subscriber here.

Exchanges for non-subscribers are not guaranteed and are subject to availability. If you need to exchange your tickets, please give us a call at (312) 943-8722 during regular Box Office hours.

FEES

All single tickets purchased online incur a $4.00 per ticket fee. There is no fee when purchasing by phone.

STANDBY LINE

Still hoping to attend a sold-out performance? Our standby line is your best option. Standby lines begin in the hallway outside the theatre one hour before each sold out performance. Any seats or tickets that go unused, will be sold on a first come, first serve basis to people in the standby line. We do not have a wait list and you must be present at the theatre to purchase a ticket.

STUDENT DISCOUNT
$15 student tickets are available for every show at A Red Orchid Theatre. Tickets can be purchased over the phone or in person and are subject to availability. Students must present a valid student ID from an accredited institution upon checking in at the theatre. Limit 1 ticket per ID.

SENIOR DISCOUNT
A Red Orchid Theatre provides patrons 65 and over with a $5 discount on tickets for every show. Tickets can be purchased over the phone or in person and are subject to availability. Just be sure to mention your senior status when reserving your seats.

GROUP DISCOUNTS
For groups of 10 or more, tickets for any show can be purchased for a discounted price. Call the Box Office at (312) 943-8722 for more details.

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